Practice

Services across the consumer credit value chain.

Engagements are scoped, sequenced, and measured. Each pillar can be delivered independently or as part of a broader transformation program for a Tribal Lending Entity or operator.

  1. 01

    Capital Solutions & Portfolio Management

    Debt and equity structuring for sovereign lending portfolios, with active monitoring of yield, vintage, and concentration risk.

    • Senior and subordinated debt structuring; equity round preparation; warehouse and forward-flow design.
    • Vintage performance reporting, concentration analysis, and lender reporting cadence.
  2. 02

    Customer Acquisition & Retention

    Channel economics, lead provider diligence, and lifecycle modeling calibrated to TLE underwriting bands.

    • Channel mix economics across direct, affiliate, and aggregator sources.
    • Lead provider diligence, contractual safeguards, and lifecycle / repeat economics modeling.
  3. 03

    Risk & Underwriting (ML/AI-Driven)

    Model governance, alternative-data scorecards, and adverse action workflows aligned to fair lending review.

    • Model inventory, development standards, and challenger model review.
    • Adverse action reason code design and ongoing fair lending monitoring.
  4. 04

    Payment Processing

    NACHA operating rule conformance, return-rate remediation, and UDAAP-aware disclosure design across ACH and card rails.

    • NACHA operating rule conformance review; return rate diagnostics and remediation.
    • UDAAP-aware disclosure design across ACH, debit, and card rails.
  5. 05

    Call Center & BPO

    Vendor selection, scripting review, QA frameworks, and onshore/nearshore staffing models for sovereign operators.

    • Vendor selection, scripting and QA frameworks, and onshore / nearshore staffing models.
    • Operational SLAs and complaint handling integrated with compliance management.
  6. 06

    Originations & Loan Management Systems

    LMS evaluation, configuration, and migration — including state-of-record practices for tribal choice-of-law operations.

    • LMS evaluation, configuration, and migration planning.
    • State-of-record practices for tribal choice-of-law operations.
  7. 07

    Collections Strategy

    Segmentation, treatment design, and recovery economics consistent with CFPB Regulation F and tribal policy.

    • Treatment design, segmentation, and recovery economics.
    • Regulation F alignment and tribal collections policy integration.
  8. 08

    Banking Relationships

    Sponsor bank introductions, BSA/AML program review, and ongoing relationship governance for sovereign lending entities.

    • Sponsor bank introductions and onboarding diligence.
    • BSA/AML program review and ongoing relationship governance.

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