Practice
Services across the consumer credit value chain.
Engagements are scoped, sequenced, and measured. Each pillar can be delivered independently or as part of a broader transformation program for a Tribal Lending Entity or operator.
01
Capital Solutions & Portfolio Management
Debt and equity structuring for sovereign lending portfolios, with active monitoring of yield, vintage, and concentration risk.
- Senior and subordinated debt structuring; equity round preparation; warehouse and forward-flow design.
- Vintage performance reporting, concentration analysis, and lender reporting cadence.
02
Customer Acquisition & Retention
Channel economics, lead provider diligence, and lifecycle modeling calibrated to TLE underwriting bands.
- Channel mix economics across direct, affiliate, and aggregator sources.
- Lead provider diligence, contractual safeguards, and lifecycle / repeat economics modeling.
03
Risk & Underwriting (ML/AI-Driven)
Model governance, alternative-data scorecards, and adverse action workflows aligned to fair lending review.
- Model inventory, development standards, and challenger model review.
- Adverse action reason code design and ongoing fair lending monitoring.
04
Payment Processing
NACHA operating rule conformance, return-rate remediation, and UDAAP-aware disclosure design across ACH and card rails.
- NACHA operating rule conformance review; return rate diagnostics and remediation.
- UDAAP-aware disclosure design across ACH, debit, and card rails.
05
Call Center & BPO
Vendor selection, scripting review, QA frameworks, and onshore/nearshore staffing models for sovereign operators.
- Vendor selection, scripting and QA frameworks, and onshore / nearshore staffing models.
- Operational SLAs and complaint handling integrated with compliance management.
06
Originations & Loan Management Systems
LMS evaluation, configuration, and migration — including state-of-record practices for tribal choice-of-law operations.
- LMS evaluation, configuration, and migration planning.
- State-of-record practices for tribal choice-of-law operations.
07
Collections Strategy
Segmentation, treatment design, and recovery economics consistent with CFPB Regulation F and tribal policy.
- Treatment design, segmentation, and recovery economics.
- Regulation F alignment and tribal collections policy integration.
08
Banking Relationships
Sponsor bank introductions, BSA/AML program review, and ongoing relationship governance for sovereign lending entities.
- Sponsor bank introductions and onboarding diligence.
- BSA/AML program review and ongoing relationship governance.
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